We are proud members of the Equity Release Council.
For you, this is a guarantee that we offer products and services which conform to the best practices of the equity release sector. As members, we comply with the council’s principles:
- We will ensure that all our actions promote public confidence in equity release.
- We will act at all times in utmost good faith, with our clients’ best interests being paramount.
- We will offer our clients the products and services that best suit their needs and which are fairly priced.
- We seek to identify and provide appropriate support to customers who may be exposed to physical, mental and financial vulnerability at any point of contact.
- Our customers will be confident that they will be able to live in their own home for as long as they wish, or move to a suitable alternative property, as long as they abide by the terms and conditions of their contract.